[FIX] “There Was an Error Connecting to The Platform” Error in Valorant

There Was an Error Connecting to The Platform Error

Online games are picking up the pace and capturing the whole market now. Gaming is becoming an excellent profession for dedicated gamers. They do certain training and spend their proper amount of time playing games, then after they were able to master any game. But due to some circumstances, the performance of the gamers can downgrade. This circumstance could be called disturbances.

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There are two types of disturbance while gaming:

1- External Disturbance
2- Internal Disturbance

External disturbances are those which affect your game from external factors and whether it’s your skill or your rank it affects both. External disturbances could be Electricity Cut off, Wifi issues, System Issues, or Weather Issues. These are the External disturbances that can impact your game and rankings.

There Was an Error Connecting to The Platform

The next one is Internal Disturbances, it is usually by the side of the Game Server and it can also lower your rankings and skills. The Internal Disturbances are Server Errors, Glitches, Lags, and Bugs in the game. These are the internal disturbances that could majorly harm your gameplay. Mostly the internal issues are from the Server’s end and only the highly qualified game developers are able to solve them, but some of the issues can be solved by using some tricks or steps.

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Nowadays, a lot of people complain about one issue that is not letting them enter the game, and they are unaware of how to get rid of it. The message “There Was an Error Connecting to The Platform” error, is showing on the screen and people are unable to enter the game. If you are also facing a “There Was an Error Connecting to The Platform” error, then you can try these solutions. These solutions are firstly tried and tested properly and then released online. These steps helped many gamers and saved their time. So you can also try this for yourself if you are facing the same problem.

But before trying any fixes or solutions, firstly try out checking Riot Games Twitter Account for any updates or if the server is down.

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If the game is facing any changes or experiencing any issues then there is no other option than to wait for the changes. The support staffs are very active on social media and will update as soon as the servers are back online. Please check previous notifications or updates from their official sites and support pages, sometimes they do contain important information.

Solution 1:

  1. Restart the Riot Vanguard and Valorant
  2. Exit Valorant.
  3. ‌Right-click on your Taskbar.
  4. Click on Task Manager.
  5. ‌Search for Riot Vanguard and other processes starting with “Riot”.
  6. Right-click on all of the Riot processes and click “End Process”.
  7. ‌Start Valorant.

Solution 2:

  1. Restarting of PC
  2. ‌Press the Windows key on your keyboard
  3. Click on the Power icon
  4. Click on Restart

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Solution 3: Flush DNS

The temporary files take up the extra space and are more likely to cause problems, that is why cleaning files can often fix the “There Was an Error Connecting to The Platform” error in Valorant.

  1. Press the Windows Key
  2. ‌Type “Command Prompt” and hover on the first app result
  3. ‌Click on Run As Administrator
  4. If asked whether to allow Command Prompt to make changes to your computer, select Yes.
  5. ‌You should now get a new window with a black screen.
  6. ‌Type “ipconfig /flushdns” and press Enter.
  7. ‌Type “ipconfig /registerdns” and press Enter.
  8. ‌Type “ipconfig /release” and press Enter.
  9. ‌Type “ipconfig /renew” and press Enter.
  10. ‌Type “netsh winsock reset” and press Enter.
  11. ‌Restart your computer.

    Sol 4: Change DNS

    Network issues could be troublesome and might be responsible for the “There Was an Error Connecting to The Platform” error in Valorant. Try changing your DNS on your computer or on your router to see if it helps. Setup can be done by logging into your router. Keeping all existing settings intact, change your primary and secondary DNS to one of the following:


    In addition, Cloudflare has an app that can toggle OpenDNS on or off. The Windows app can be downloaded from http://one.one.one.one/. Once installed, toggle it on and try playing Valorant.

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    You can try all these methods if you are facing a “There Was an Error Connecting to The Platform” error in Valorant. If still, you are not able to counter this error then you can reach out to your ISP.

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